Effective Date/Last Revision: July 14, 2023

This Policy outlines the apparel requirements for Airhouse Inc (”Airhouse”). By using our software, logistics services, and any other related products, you agree to comply with the latest version of our Apparel Policy.

Definition:

Apparel refers to clothing and accessories.

Apparel fulfillment can get complex due to variety of models, sizes, colors and seasonality (multiple SKUs). Airhouse may require a minimum monthly order volume to fulfill a large number of SKUs (+50).

Requirements:

• All of your products must be labeled and barcoded.
• Each size of a given product must have a unique SKU and barcode.
• Airhouse stores each SKU in its own bin, and storage will be charged at a bin rate.
• We require that merchants put each garment in a plastic or compostable inner sleeve to make repackaging easier. Airhouse does not insure against basic dust damage.

Returns:

Airhouse supports specific apparel returns scenarios. We can accommodate the following returns requests:

• Refold
• Inspect if products are opened, dirty, or worn
• Inform you if products are damaged or undamaged
• Re-package, if you send the materials (paid service)