When working with Airhouse there are two main ways to fulfill orders with Amazon, Fulfillment by Amazon (FBA) or Fulfillment by Merchant (FBM).
When you fulfill with FBA, Airhouse will ship your products to Amazon fulfillment centers, and Amazon will in turn ship out orders to your end customers. Companies may choose to do this because they see the benefit of offering Prime shipping as a selling point.
With this method, you must manually create an order in Airhouse so that Airhouse can ship the product to be fulfilled by Amazon.
Shipping orders for FBA within Airhouse is a quick process.
Create a manual order in Airhouse and leave a note detailing that this is an FBA order
Simply click "Create Order," add product, recipient details, and the note "Amazon FBA order."
When you add the note, as depicted in the screenshot below, this flags to our team to treat this order with special care.
Email your Account Manager any case or shipping labels provided by Amazon.
Always be sure to add in a note explaining that this is an "Amazon FBA order" ahead of submitting. This lets our team know how to appropriately handle this order.
When you fulfill with FBM, Amazon orders are processed and shipped by Airhouse to your end customers via Shopify.
Please note that per our standard warehouse SLAs, any order submitted after 11:00 AM will be fulfilled by Airhouse the following business day.
To enable selling via FBM, fulfillment can be automated in Airhouse through the Shopify app, Amazon by Codisto.