<aside> 🌐 This document shares detailed around international services. Domestic shipments have separate rate calculations and surcharges listed separately.
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The total landed cost refers to the total cost you will pay for the shipment to reach your end customer. Shipping carriers combine your (base shipping rate x fuel) + surcharges + taxes + fees + duties. Taxes and duties vary by country, by product type, and by product value.
Airhouse does not estimate the total landed cost of international shipments at this time due to high variability per order, but rather we recommend using an external tool called Zonos to understand your total international landed cost.
When calculating the base rate, shipping carriers will charge based on what is known as billable weight. The billable weight is determined by comparing the shipment's dimensional weight (a carrier-specific formula based on the shipment's packaged dimensions) and the actual weight (i.e. if you were to put the shipment on a scale) and charging based on which is greater.
Surcharges depend on a given shipment's weight, dimensions, destination, and other details, you may be charged surcharges on top of your base Airhouse rate. Surcharges are not unique to Airhouse and are determined by the shipping carriers. Some surcharges always apply, and others are less common. Surcharges vary by shipping carrier and shipment and will be added to your invoice at cost. Common international surcharges include services related to international paperwork and processing for appropriate clearance through a country, given their specific customs and border protection protocols.
Due to the nature of how surcharges work, we will not be able to give advanced notice for some surcharges until the shipment is created and in the shipping carrier's network. Some surcharges apply late in the delivery process. Surcharges are subject to change at any time without warning by the carrier. As such, the below rates are estimates and not a guarantee of what the invoiced rates will be due to such carrier practices.
We will always endeavor to be transparent when we notice surcharges applying to your shipments that were not anticipated during the quoting process, but we will not issue credits on this basis and recommend customers read through the below list to understand when and where your shipments may have extra fees.
Fuel surcharges are a variable % of total shipping costs and not a set dollar amount. This means that fuel will apply to the sum of your base rate and other surcharges. Unlike other surcharges, you can expect for fuel to always apply to every shipment.
<aside> ⚠️ Please note that the below list is abbreviated for your convenience and is intended to show the most common international surcharges.
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