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What Do These Statuses Mean?

We show statuses on orders, inventory, and inventory orders (Restock) to give you visibility into how your products move through Airhouse. You can search for and filter by each status in your dashboard.

Order Status

Order status ****combines warehouse and shipping statuses, from the moment an order is placed through to its delivery to your customer.

New → Processing → Pending Tracking → Waiting For Carrier → In Transit → Out for Delivery → Delivered

Typical Statuses

New

Order has not yet been sent to the warehouse for fulfillment. Reasons could include the standard order delay (default 5 minutes), out of stock items, or items not marked for fulfillment.

Processing

Order has been sent to the warehouse and is in progress.

Pending Tracking

Order is picked, has a label, and the tracking number is processing with the shipping carrier.

Pending Carrier Scan

Order is fulfilled and is awaiting initial scan by shipping carrier.

Shipped

Order was picked up by shipping carrier.